Common ACP Questions

• Registration or Enrollment Help
  Registration for fall 2017 courses will open September 11, 2017. Come back in September for more information.
• I don't know my 10-digit University ID or IU Username

  Please fill out the form below and we will look up your information and email it to you.

  Information Recovery

  First Name: Last Name: Birthdate (MM/DD/YYYY):

• Resetting IU Passphrase

  Click the button below to reset your IU Passphrase. For additional information, see the IU Knowledge Base article "How do I reset my IU Network ID passphrase?".

  Reset your IU Passphrase

  Note: You will need your 10-digit IU ID to reset your IU Passphrase. If you don't know your 10-digit IU ID, you can request it above by clicking "I don't know my 10-digit University ID or IU Username".

• Creating an IU Computing Account

  An IU computing account will make IU resources available to you, as well as enabling you to receive email at an IU address, and access Canvas. For additional information, see the IU Knowledge Base article "About creating first computing accounts...".

  Create your IU Computing Account and Email

  Note: You will need your 10-digit IU ID to create computing accounts. If you don't know your 10-digit IU ID, you can request it above by clicking "I don't know my 10-digit University ID or IU Username".

• Updating my Email Address

  You can update your email and other personal information by clicking the button below. For additional information, see the IU Knowledge Base article "At IU, how can students or applicants review or change personal information?".

  Update Personal Information

  Note: You will need to log in with your IU computing account and passphrase. If you have not set up an IU computing account, see "Creating an IU Computing Account" above.

• Bursar Bill & Payment

  Visit the Tuition and Payment page to learn more about billing.

• Withdrawing from an ACP Class

  To withdraw from an ACP class, please submit the ACP Withdrawal Form available on the Withdrawal page. If you have any questions about withdrawing, please click "My question is not listed above" and submit your question using the contact form.

• I need to request an IU Transcript

  IU Transcripts are ordered through the IU Registrar. Visit the Student Central website for instructions on how to make this request. There is also an IU Knowledge Base article that explains the transcript request process.

  Note: You will need your IU Username/passphrase information to request transcript. If you have not set up this information, see "Creating an IU Computing Account" above.

• My problem is not listed here

  ACP Contact Form

  Please ensure that you have read through the other options above before submitting this form.

  Student Information

  Student First Name: Student Middle Name: Student Last Name: Student Birthdate:

  Please use the format MM/DD/YYYY.

  Submitter Information

  Your Name: Your Email:

  Question

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